1. Introduction
Welcome to CHIVAM BLOGS, operated by CHIVAM SERVICES (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit https://blog.chivamservices.com (the “Site”).
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
2.1 Information You Provide Directly
- Email address — when you subscribe to our newsletter or submit the contact form.
- Name and message — when you submit the contact form or leave a comment.
2.2 Information Collected Automatically
When you visit the Site, we (or third-party services operating on our behalf) may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and language
- Device type and operating system
- Pages visited, time on page, and referral URLs
- Interactions with ads (impressions, clicks)
This data is collected only after you have granted consent via our cookie banner.
3. How We Use Your Information
- To send newsletters and updates you have opted in to receive
- To respond to contact form inquiries
- To analyse how visitors use the Site (via Google Analytics) to improve content
- To serve personalised advertisements (via Google AdSense)
- To comply with legal obligations
4. Third-Party Services
We use the following third-party services that may collect data on our behalf:
- Google Analytics 4 — collects anonymised usage data. See Google's Privacy Policy.
- Google AdSense — serves contextual and personalised ads. See Google's Advertising Policies.
- Supabase — stores newsletter subscriber emails and comments in a PostgreSQL database hosted in the EU (Frankfurt region).
- Resend — used to send transactional emails (subscription confirmation, contact replies).
- Vercel — hosting provider that processes server-side requests. See Vercel's Privacy Policy.
- Sanity.io — headless CMS that stores our published blog content.
5. Cookies
We use cookies and similar tracking technologies. For full details of which cookies we use and how to manage them, please see our Cookie Policy.
6. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you.
- Right to rectification — request correction of inaccurate data.
- Right to erasure — request deletion of your data (“right to be forgotten”).
- Right to withdraw consent — withdraw consent at any time (e.g., unsubscribe from newsletter, update cookie preferences).
- Right to object — object to processing of your data for direct marketing.
- CCPA rights (California residents) — right to know, right to delete, and right to opt-out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at legal@chivamservices.com.
7. Data Retention
Newsletter subscriber emails are retained until you unsubscribe. Contact form submissions are retained for up to 12 months. Analytics data is governed by Google's retention policies (default 14 months). We delete data upon verified erasure requests.
8. Data Security
We implement reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: legal@chivamservices.com